Privacy Policy

1. Who We Are

Skin Clinic Finder (“we”, “us”, “our”) operates a referral and matching service connecting individuals with independent skin and aesthetic clinics across the UK.

We are the data controller for the personal data you provide through this website.

2. What Data We Collect

When you submit an enquiry, we may collect:

• Name
• Email address
• Phone number
• Location (e.g. Maidstone, Tunbridge Wells, Guildford)
• Treatment interests
• Budget and booking preferences
• Any additional information you choose to provide

We do not intentionally collect sensitive medical information. Please avoid submitting detailed health data via forms.

3. How We Use Your Data

We use your data to:

• Assess your enquiry and preferences
• Match you with suitable partner clinics
• Share your details with relevant clinics so they can contact you
• Respond to your enquiry and provide support
• Improve our services and lead matching process

4. Lawful Basis for Processing

We rely on:

• Consent – when you submit your enquiry
• Legitimate interests – to operate and improve our referral service

You may withdraw consent at any time.

5. Sharing Your Data

We may share your information with:

• Independent partner clinics in your selected area (for the purpose of responding to your enquiry)
• Service providers (e.g. hosting, CRM, automation tools)

We do not sell your personal data.

All partner clinics act as independent data controllers once they receive your information.

6. Data Retention

We retain your data only as long as necessary to:

• Fulfil your enquiry
• Maintain basic business records
• Comply with legal obligations

Typically, this is no longer than 6–12 months unless further contact is established.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction
• Request deletion
• Object to processing
• Request restriction of processing

To exercise your rights, contact us using the details below.

8. Cookies & Tracking

We may use cookies or tracking technologies (including Meta/Facebook tools) to:

• Measure ad performance
• Improve user experience

You can control cookies through your browser settings.

9. Data Security

We take reasonable steps to protect your data using secure hosting and standard safeguards. However, no system is completely secure.

10. Contact

For any privacy-related requests, contact:

Email: info@skinclinicfinder.co.uk

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.